Refunds & Return Policy

WAVERLYN’s Commitment to Your Satisfaction

At WAVERLYN, we are committed to providing you with quality products designed to help make your everyday life easier. We believe in the quality and effectiveness of our products, and we recommend that you use them for a minimum of 14 days before considering a return.

If you are not satisfied with your purchase for any reason after 14 days and within our 30-Day Money Back Guarantee, please contact us at support@waverlyn.com.

Cancellation Policy

Please note that any changes or cancellations to an order must be requested within 24 hours of placing the order. After this timeframe, we may not be able to accommodate your request because the order may have already entered the processing phase.

If you cancel your order within 24 hours, we will process your refund within 7 business days.

30-Day Money Back Guarantee

We are confident in the quality of our products, and we encourage you to try your purchase for at least 14 days so you have enough time to experience its benefits.

If you are still not satisfied with your purchase, you may request a return after 14 days and within the 30-day period covered by our money-back guarantee.

Please note that original shipping fees are non-refundable.

To initiate a return, please contact our support team by filling out the form on our Contact Us page or by sending an email directly to support@waverlyn.com.

To help us process your request more quickly, please include:

Your Order Number
The name used to place the order
The email address used to place the order
A brief explanation of your return request

Return Shipping Costs

Customers are responsible for the cost of return shipping unless the item received is damaged, defective, or incorrect.

Original shipping fees are non-refundable.

If the return is due to a damaged, defective, or incorrect item, WAVERLYN will review the situation and, if eligible, provide a replacement or appropriate resolution at no additional cost to the customer.

Damaged Items

We take great care when packaging our products to help prevent damage during shipping.

We consider an item damaged if it has a manufacturing defect or if the product itself arrives physically broken. Damage to the outer packaging during shipping, such as dented or damaged boxes, is not considered product damage if the product inside is in good condition.

If your item arrives damaged, please contact us within 72 hours of delivery.

To report a damaged item, please email us at support@waverlyn.com and include clear photos showing the damage. We will review your request and determine whether you are eligible for a replacement at no additional cost.

We do not refund, replace, or accept returns for items damaged through normal use, wear and tear, improper use, accidents, or misuse.

Shipping and Delivery

While we strive to deliver your order in a timely manner, WAVERLYN cannot be held responsible for shipping or delivery delays that are outside of our control.

This may include delays caused by the shipping carrier, customs, weather, incorrect handling by third parties, or other circumstances that may occur during transit.

If you experience an issue with your delivery, we recommend contacting the shipping carrier directly for assistance.

WAVERLYN is not responsible for packages that are lost, stolen, or delayed after they have been shipped.

Incorrect Shipping Address

It is the customer's responsibility to ensure that the correct shipping address is entered at checkout.

If an incorrect shipping address is provided and we are not notified within 24 hours of placing the order, we may be unable to make changes to the shipping information.

In such cases, the customer may not be entitled to a resend or refund.